Billing
We do not take payment through open links on this website. After a written quote is accepted, we email you a personal Stripe Hosted Invoice or payment link. That email is the only authorised way to pay.
When a deposit, milestone, or balance is due, Stripe emails you a secure Hosted Invoice Page. Use the Pay button in that email only. You can download the PDF and receipt after payment.
Check spam for messages from Stripe on behalf of J Brown Online.
If you already have invoices with us, the portal lets you view history and update payment methods. It does not create new deposits or open checkout for new work.
Use the Pay or View invoice link in any email we have already sent you. If you need a copy resent, email info@jbrownonline.com.
Indicative pricing and quote ranges on this site are not offers to buy. Do not send money until we email you a Stripe link that matches an accepted quote.
Read payment policyReply to the invoice email or write to info@jbrownonline.com with the invoice number. Do not use a different payment method unless we agree in writing.